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  <channel>
    <title>IT Services</title>
    <link>/its/</link>
    <description/>
    <language>en</language>
    
    <item>
  <title>Introducing Windows Hello for Business (WHfB)</title>
  <link>/its/introducing-windows-hello-business</link>
  <description>
&lt;span property="schema:name"&gt;Introducing Windows Hello for Business (WHfB)&lt;/span&gt;

&lt;span rel="schema:author"&gt;&lt;span lang about="/its/users/ens5" typeof="schema:Person" property="schema:name" datatype&gt;ens5&lt;/span&gt;&lt;/span&gt;

&lt;span property="schema:dateCreated" content="2026-04-20T15:20:10+00:00"&gt;&lt;time datetime="2026-04-20T11:20:10-04:00" title="Monday, April 20, 2026 - 11:20"&gt;Mon, 04/20/2026 - 11:20&lt;/time&gt;
&lt;/span&gt;
</description>
  <pubDate>Mon, 20 Apr 2026 15:20:10 +0000</pubDate>
    <dc:creator>ens5</dc:creator>
    <guid isPermaLink="false">111 at /itswww</guid>
    </item>
<item>
  <title>Change in Status Regarding Endpoint Requirements for Term Adjunct Faculty Members</title>
  <link>/its/change-status-regarding-endpoint-requirements-term-adjunct-faculty-members</link>
  <description>
&lt;span property="schema:name"&gt;Change in Status Regarding Endpoint Requirements for Term Adjunct Faculty Members&lt;/span&gt;

&lt;span rel="schema:author"&gt;&lt;span lang about="/its/users/ens5" typeof="schema:Person" property="schema:name" datatype&gt;ens5&lt;/span&gt;&lt;/span&gt;

&lt;span property="schema:dateCreated" content="2025-12-02T18:32:47+00:00"&gt;&lt;time datetime="2025-12-02T13:32:47-05:00" title="Tuesday, December 2, 2025 - 13:32"&gt;Tue, 12/02/2025 - 13:32&lt;/time&gt;
&lt;/span&gt;
</description>
  <pubDate>Tue, 02 Dec 2025 18:32:47 +0000</pubDate>
    <dc:creator>ens5</dc:creator>
    <guid isPermaLink="false">107 at /itswww</guid>
    </item>
<item>
  <title>Mac users: do not upgrade to macOS Sequoia until further notice</title>
  <link>/its/mac-users-do-not-upgrade-macos-sequoia-until-further-notice</link>
  <description>
&lt;span property="schema:name"&gt;Mac users: do not upgrade to macOS Sequoia until further notice&lt;/span&gt;

&lt;span rel="schema:author"&gt;&lt;span lang about="/its/users/ens5" typeof="schema:Person" property="schema:name" datatype&gt;ens5&lt;/span&gt;&lt;/span&gt;

&lt;span property="schema:dateCreated" content="2024-09-13T12:20:46+00:00"&gt;&lt;time datetime="2024-09-13T08:20:46-04:00" title="Friday, September 13, 2024 - 08:20"&gt;Fri, 09/13/2024 - 08:20&lt;/time&gt;
&lt;/span&gt;
</description>
  <pubDate>Fri, 13 Sep 2024 12:20:46 +0000</pubDate>
    <dc:creator>ens5</dc:creator>
    <guid isPermaLink="false">102 at /itswww</guid>
    </item>
<item>
  <title>Microsoft advises of vulnerability impacting Outlook</title>
  <link>/its/microsoft-advises-vulnerability-impacting-outlook</link>
  <description>
&lt;span property="schema:name"&gt;Microsoft advises of vulnerability impacting Outlook&lt;/span&gt;

&lt;span rel="schema:author"&gt;&lt;span lang about="/its/users/ens5" typeof="schema:Person" property="schema:name" datatype&gt;ens5&lt;/span&gt;&lt;/span&gt;

&lt;span property="schema:dateCreated" content="2024-02-16T13:35:18+00:00"&gt;&lt;time datetime="2024-02-16T08:35:18-05:00" title="Friday, February 16, 2024 - 08:35"&gt;Fri, 02/16/2024 - 08:35&lt;/time&gt;
&lt;/span&gt;
</description>
  <pubDate>Fri, 16 Feb 2024 13:35:18 +0000</pubDate>
    <dc:creator>ens5</dc:creator>
    <guid isPermaLink="false">86 at /itswww</guid>
    </item>
<item>
  <title>Apple Identifies Vulnerability on iOS and macOS Devices</title>
  <link>/its/apple-identifies-vulnerability-ios-and-macos-devices</link>
  <description>
&lt;span property="schema:name"&gt;Apple Identifies Vulnerability on iOS and macOS Devices&lt;/span&gt;

&lt;span rel="schema:author"&gt;&lt;span lang about="/its/users/ens5" typeof="schema:Person" property="schema:name" datatype&gt;ens5&lt;/span&gt;&lt;/span&gt;

&lt;span property="schema:dateCreated" content="2023-09-08T17:09:25+00:00"&gt;&lt;time datetime="2023-09-08T13:09:25-04:00" title="Friday, September 8, 2023 - 13:09"&gt;Fri, 09/08/2023 - 13:09&lt;/time&gt;
&lt;/span&gt;
</description>
  <pubDate>Fri, 08 Sep 2023 17:09:25 +0000</pubDate>
    <dc:creator>ens5</dc:creator>
    <guid isPermaLink="false">79 at /itswww</guid>
    </item>
<item>
  <title>Additional Adobe Apps Now Available for Faculty and Staff</title>
  <link>/its/additional-adobe-apps-now-available-faculty-and-staff</link>
  <description>
&lt;span property="schema:name"&gt;Additional Adobe Apps Now Available for Faculty and Staff&lt;/span&gt;

&lt;span rel="schema:author"&gt;&lt;span lang about="/its/users/ens5" typeof="schema:Person" property="schema:name" datatype&gt;ens5&lt;/span&gt;&lt;/span&gt;

&lt;span property="schema:dateCreated" content="2023-07-05T13:24:16+00:00"&gt;&lt;time datetime="2023-07-05T09:24:16-04:00" title="Wednesday, July 5, 2023 - 09:24"&gt;Wed, 07/05/2023 - 09:24&lt;/time&gt;
&lt;/span&gt;
</description>
  <pubDate>Wed, 05 Jul 2023 13:24:16 +0000</pubDate>
    <dc:creator>ens5</dc:creator>
    <guid isPermaLink="false">77 at /itswww</guid>
    </item>
<item>
  <title>NetID Profile Manager is Upgrading to Queen's Identity Platform</title>
  <link>/its/netid-profile-manager-upgrading-queens-identity-platform</link>
  <description>
&lt;span property="schema:name"&gt;NetID Profile Manager is Upgrading to Queen's Identity Platform&lt;/span&gt;

&lt;span rel="schema:author"&gt;&lt;span lang about="/its/users/ens5" typeof="schema:Person" property="schema:name" datatype&gt;ens5&lt;/span&gt;&lt;/span&gt;

&lt;span property="schema:dateCreated" content="2023-05-03T12:44:04+00:00"&gt;&lt;time datetime="2023-05-03T08:44:04-04:00" title="Wednesday, May 3, 2023 - 08:44"&gt;Wed, 05/03/2023 - 08:44&lt;/time&gt;
&lt;/span&gt;
</description>
  <pubDate>Wed, 03 May 2023 12:44:04 +0000</pubDate>
    <dc:creator>ens5</dc:creator>
    <guid isPermaLink="false">72 at /itswww</guid>
    </item>
<item>
  <title>Microsoft advises of vulnerability impacting Office</title>
  <link>/its/microsoft-advises-vulnerability-impacting-office</link>
  <description>
&lt;span property="schema:name"&gt;Microsoft advises of vulnerability impacting Office&lt;/span&gt;

&lt;span rel="schema:author"&gt;&lt;span lang about="/its/users/ens5" typeof="schema:Person" property="schema:name" datatype&gt;ens5&lt;/span&gt;&lt;/span&gt;

&lt;span property="schema:dateCreated" content="2023-03-17T15:11:44+00:00"&gt;&lt;time datetime="2023-03-17T11:11:44-04:00" title="Friday, March 17, 2023 - 11:11"&gt;Fri, 03/17/2023 - 11:11&lt;/time&gt;
&lt;/span&gt;
</description>
  <pubDate>Fri, 17 Mar 2023 15:11:44 +0000</pubDate>
    <dc:creator>ens5</dc:creator>
    <guid isPermaLink="false">70 at /itswww</guid>
    </item>
<item>
  <title>Contest Rules </title>
  <link>/its/cybersecurity/cybersecurity-education-and-awareness/contest-rules</link>
  <description>
&lt;span property="schema:name"&gt;Contest Rules &lt;/span&gt;

&lt;span rel="schema:author"&gt;&lt;span lang about="/its/users/pxn" typeof="schema:Person" property="schema:name" datatype&gt;pxn&lt;/span&gt;&lt;/span&gt;

&lt;span property="schema:dateCreated" content="2022-10-03T01:53:08+00:00"&gt;&lt;time datetime="2022-10-02T21:53:08-04:00" title="Sunday, October 2, 2022 - 21:53"&gt;Sun, 10/02/2022 - 21:53&lt;/time&gt;
&lt;/span&gt;
</description>
  <pubDate>Mon, 03 Oct 2022 01:53:08 +0000</pubDate>
    <dc:creator>pxn</dc:creator>
    <guid isPermaLink="false">60 at /itswww</guid>
    </item>
<item>
  <title>Home</title>
  <link>/its/node/2</link>
  <description>
&lt;span&gt;Home&lt;/span&gt;

&lt;span&gt;&lt;span lang about="/its/users/ens5" typeof="schema:Person" property="schema:name" datatype&gt;ens5&lt;/span&gt;&lt;/span&gt;

&lt;span&gt;&lt;time datetime="2021-04-13T08:31:50-04:00" title="Tuesday, April 13, 2021 - 08:31"&gt;Tue, 04/13/2021 - 08:31&lt;/time&gt;
&lt;/span&gt;

      &lt;div class="field field--name-field-paragraphs-top field--type-entity-reference-revisions field--label-hidden field--items"&gt;
              &lt;div class="field--item"&gt;
                                                        

        

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        &lt;div class="slide "&gt;
            &lt;div class="slide-image lazyload" data-bg="/its/sites/itswww/files/styles/slider_image/public/2024-09/mde.jpeg?h=dc32de87&amp;amp;itok=ebuwjVbk"&gt;
                &lt;span role="img" aria-label="Woman pointing on digital tablet screen at night office"&gt;&lt;/span&gt;
                                &lt;div class="overlay"&gt;&lt;/div&gt;
                            &lt;/div&gt;
                                                                    &lt;div class="slide-title"&gt;&lt;h2&gt;Change in Status Regarding Endpoint Requirements for Term Adjunct Faculty Members&lt;/h2&gt;&lt;/div&gt;
                                                        &lt;div class="slide-subtitle-content"&gt;
                                                                                                                                                                                                                                                                                                                                            &lt;a class="slide-link button -outline -white" href="/its/change-status-regarding-endpoint-requirements-term-adjunct-faculty-members"&gt;Endpoint Status Update &lt;/a&gt;
                                        
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        &lt;div class="slide "&gt;
            &lt;div class="slide-image lazyload" data-bg="/its/sites/itswww/files/styles/slider_image/public/uploaded_images/Articles/timeouthome.jpeg?h=6a9360cb&amp;amp;itok=bFTqCR3j"&gt;
                &lt;span role="img" aria-label="A close up of an analog clock."&gt;&lt;/span&gt;
                                &lt;div class="overlay"&gt;&lt;/div&gt;
                            &lt;/div&gt;
                                                                    &lt;div class="slide-title"&gt;&lt;h2&gt;TimeOut: Streamlined Time Management for 黑料吃瓜资源 &lt;/h2&gt;&lt;/div&gt;
                                                        &lt;div class="slide-subtitle-content"&gt;
                                                                                                                                                                                                                                                                                                                                            &lt;a class="slide-link button -outline -white" href="/its/service-offerings/timeout"&gt;TimeOut Timekeeping &lt;/a&gt;
                                        
                                                                                        &lt;/div&gt;
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        &lt;div class="slide has-mobile"&gt;
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                &lt;span role="img" aria-label="An image of the Windows Hello welcome screen"&gt;&lt;/span&gt;
                                &lt;div class="overlay"&gt;&lt;/div&gt;
                            &lt;/div&gt;
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                &lt;span role="img" aria-label="An image of the Windows Hello welcome screen"&gt;&lt;/span&gt;
                                    &lt;div class="overlay"&gt;&lt;/div&gt;
                            &lt;/div&gt;
                                                                    &lt;div class="slide-title"&gt;&lt;h2&gt;Windows Hello for Business &lt;/h2&gt;&lt;/div&gt;
                                                        &lt;div class="slide-subtitle-content"&gt;
                                                        &lt;div class="slide-sub-title"&gt;Now available for faculty and staff&lt;/div&gt;
                                                                                                                                                                                                                                                                                                                                            &lt;a class="slide-link button -outline -white" href="/its/introducing-windows-hello-business"&gt;Windows Hello for Business &lt;/a&gt;
                                        
                                                                                        &lt;/div&gt;
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      &lt;div class="field field--name-field-paragraphs field--type-entity-reference-revisions field--label-hidden field--items"&gt;
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&lt;div class="paragraph paragraph--type--extra-body paragraph--view-mode--default container-fluid grey-section-bg"&gt;
    &lt;div id class="container extra-body-field"&gt;
        &lt;p&gt;馃毃 &lt;strong&gt;WARNING: Email Scams Targeting 黑料吃瓜资源 Students, Staff &amp;amp; Faculty 馃毃&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Sophisticated phishing emails are circulating - &lt;strong&gt;they look real but are designed to steal your 黑料吃瓜资源 login, banking info, or money.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;If you've shared your info:&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;馃敼 Financial? Contact your &lt;strong&gt;bank, local police&lt;/strong&gt;, and the&lt;strong&gt; Canadian Anti-Fraud Centre&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;馃敼 黑料吃瓜资源 login? &lt;strong&gt;Change your password immediately&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;馃敼&lt;/strong&gt; Immediately contact the IT Support Centre at &lt;strong&gt;613-533-6666&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;鉂 &lt;strong&gt;Do NOT respond&lt;/strong&gt; to the scammer&lt;/p&gt;

&lt;p&gt;馃摠 &lt;strong&gt;Report phishing emails here: &lt;/strong&gt;&lt;a aria-label="Link Report Phishing at 黑料吃瓜资源" href="https://queensu.service-now.com/esm?id=kb_article_view&amp;amp;sysparm_article=KB0012637" id="menurehm" rel="noreferrer noopener" target="_blank" title="https://queensu.service-now.com/esm?id=kb_article_view&amp;amp;sysparm_article=kb0012637"&gt;Report Phishing at 黑料吃瓜资源&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;For more tips and resources, visit the &lt;a href="/its/cybersecurity"&gt;&lt;strong&gt;黑料吃瓜资源 Cyber Security Page&lt;/strong&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Stay alert - even &lt;strong&gt;trusted accounts&lt;/strong&gt; may have been &lt;strong&gt;compromised&lt;/strong&gt;.&lt;/p&gt;

    &lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
              &lt;div class="field--item"&gt;
    
    
  &lt;div id="get-help" class="paragraph paragraph--type--circle-column-icon-container paragraph--view-mode--default"&gt;
    &lt;div&gt;
      &lt;div class="container column-image-icon"&gt;
                &lt;div class="row justify-content-center"&gt;
          &lt;div class="col-sm-9 text-center"&gt;
                          &lt;h2&gt;Welcome to IT Services at Queen's!&lt;/h2&gt;
                                      &lt;p&gt;We strive to fulfil the technological needs of all faculty, staff, students and researchers at 黑料吃瓜资源 by providing IT-related strategy, applications, infrastructure, and support services. Browse our service catalogue to see the full list of service offerings from IT Services, or use one of the buttons below to direct your inquiry.&lt;/p&gt;
                      &lt;/div&gt;
        &lt;/div&gt;
                        
                                                          &lt;div class="row"&gt;
                                                                                                                                                                                                                                                                                                                                                                                                           
                                              &lt;div id class="col-sm d-flex flex-column text-center"&gt;
                                                                                    &lt;a href="/its/helpform" aria-hidden="true" tabindex="-1"&gt;
                            &lt;div class="circular-icon"&gt;&lt;span title="user-cog" class="fas fa-user-cog"&gt;&lt;/span&gt;&lt;/div&gt;
                        &lt;/a&gt;
                                                                &lt;h3&gt;Get IT Help&lt;/h3&gt;
                    
                                                                                                                                        &lt;div class="extra-body-field"&gt;&lt;p&gt;Need IT assistance? Submit an Incident Form in our ticketing system to get help.&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;
                                                                &lt;p&gt;&lt;a class="button -outline " href="/its/helpform"&gt;Get Help&lt;/a&gt;&lt;/p&gt;
                                    &lt;/div&gt;
                                                                                                                                                                                                                                                                                                                                                                                                                                                           
                                              &lt;div id class="col-sm d-flex flex-column text-center"&gt;
                                                                                    &lt;a href="https://queensu.service-now.com/esm?id=sc_home" aria-hidden="true" tabindex="-1"&gt;
                            &lt;div class="circular-icon"&gt;&lt;span title="edit" class="fas fa-edit"&gt;&lt;/span&gt;&lt;/div&gt;
                        &lt;/a&gt;
                                                                &lt;h3&gt;Service Offerings&lt;/h3&gt;
                    
                                                                                                                                        &lt;div class="extra-body-field"&gt;&lt;p&gt;Browse our service offerings to see how we can support you.&lt;/p&gt;
&lt;/div&gt;
                                                                &lt;p&gt;&lt;a class="button -outline " href="https://queensu.service-now.com/esm?id=sc_home"&gt;Browse Services&lt;/a&gt;&lt;/p&gt;
                                    &lt;/div&gt;
                                                                                                                                                                                                                                                                                                                                                                                                                                                           
                                              &lt;div id class="col-sm d-flex flex-column text-center"&gt;
                                                                                    &lt;a href="https://queensu.service-now.com/esm?id=kb_view2" aria-hidden="true" tabindex="-1"&gt;
                            &lt;div class="circular-icon"&gt;&lt;span title="file-alt" class="fas fa-file-alt"&gt;&lt;/span&gt;&lt;/div&gt;
                        &lt;/a&gt;
                                                                &lt;h3&gt;Browse Support Articles&lt;/h3&gt;
                    
                                                                                                                                        &lt;div class="extra-body-field"&gt;&lt;p&gt;Browse our support articles to find self-help guides and service information.&lt;/p&gt;
&lt;/div&gt;
                                                                &lt;p&gt;&lt;a class="button -outline " href="https://queensu.service-now.com/esm?id=kb_view2"&gt;Browse Articles&lt;/a&gt;&lt;/p&gt;
                                    &lt;/div&gt;
                                        &lt;/div&gt;
                                                    &lt;/div&gt;

    &lt;/div&gt;
  &lt;/div&gt;
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              &lt;div class="field--item"&gt;

  &lt;div id class="paragraph paragraph--type--_-block-tile-container paragraph--view-mode--default container-fluid staggered"&gt;
                                                                                                                                   
                                                    
                      &lt;div id class="row"&gt;
                                      &lt;div class="col-sm background-image order-sm-12 lazyload" data-bg="/its/sites/itswww/files/styles/staggered_tiles_image/public/2021-07/remote%20work.jpeg?h=c4bb3a06&amp;amp;itok=yjPlDWBf"&gt;
              &lt;span role="img" aria-label="a woman at her computer on a video call with colleagues"&gt;&lt;/span&gt;
          &lt;/div&gt;
                    &lt;div class="col-sm txt-reverse bg-q-grey order-sm-1"&gt;
            &lt;div class="row"&gt;
                            &lt;div class="staggered-bg-image-mobile d-none  lazyload" data-bg="/its/sites/itswww/files/styles/staggered_tiles_image/public/2021-07/remote%20work.jpeg?h=c4bb3a06&amp;amp;itok=yjPlDWBf"&gt;
                  &lt;span role="img" aria-label="a woman at her computer on a video call with colleagues"&gt;&lt;/span&gt;
              &lt;/div&gt;
                            &lt;div class="col-xl-7 col-lg-9 col-md-11 col-sm-12 offset-xl-4 offset-lg-2 offset-md-1"&gt;
                                      &lt;h2&gt;Connecting, Collaborating, and Working Remotely&lt;/h2&gt;
                                                                                                            &lt;p&gt;IT Services provides many resources to assist&amp;nbsp;staff members who have opted to work remotely. Check out our Connecting, Collaborating, and Working Remotely guide for more information on how IT Services can help.&lt;/p&gt;

                                                                                                                                                                                  &lt;a class="button -white -outline" href="/its/service-offerings/working-remotely"&gt;Remote Work Guide&lt;/a&gt;
                                                                          &lt;/div&gt;
            &lt;/div&gt;
          &lt;/div&gt;
              &lt;/div&gt;
                                                                                                                                   
                                                    
                      &lt;div id class="row"&gt;
                                                &lt;div class="col-sm background-image order-sm-1 lazyload" data-bg="/its/sites/itswww/files/styles/staggered_tiles_image/public/2022-01/homeavailtools.jpeg?h=2e7895f1&amp;amp;itok=d4g3cQ0_"&gt;
              &lt;span role="img" aria-label="three people, two men and one woman, crowd around a laptop screen. The woman is pointing at the screen, which appears to show a software program."&gt;&lt;/span&gt;
          &lt;/div&gt;
                    &lt;div class="col-sm txt-reverse bg-q-light-grey order-sm-12"&gt;
            &lt;div class="row"&gt;
                            &lt;div class="staggered-bg-image-mobile d-none  lazyload" data-bg="/its/sites/itswww/files/styles/staggered_tiles_image/public/2022-01/homeavailtools.jpeg?h=2e7895f1&amp;amp;itok=d4g3cQ0_"&gt;
                  &lt;span role="img" aria-label="three people, two men and one woman, crowd around a laptop screen. The woman is pointing at the screen, which appears to show a software program."&gt;&lt;/span&gt;
              &lt;/div&gt;
              &lt;div class="col-xl-7 col-lg-9 col-md-11 col-sm-12 offset-md-1"&gt;
                                      &lt;h2&gt;Available Tools and Software&lt;/h2&gt;
                                                                                                          &lt;p&gt;In support of&amp;nbsp;黑料吃瓜资源 Strategic Plan, the university has increased funding for enterprise-wide teaching and learning software. The increase in funding allows&amp;nbsp;IT Services to provide the Queen's community&amp;nbsp;access to tools and software&amp;nbsp;&lt;strong&gt;at no cost.&lt;/strong&gt;&lt;/p&gt;

                                                                                                                                                                &lt;a class="button -outline" href="/its/available-tools-software"&gt;Available Tools and Software&lt;/a&gt;
                                                                          &lt;/div&gt;
            &lt;/div&gt;
          &lt;/div&gt;
              &lt;/div&gt;
                                                                                                                       
                                                    
                      &lt;div id class="row"&gt;
                                      &lt;div class="col-sm background-image order-sm-12 lazyload" data-bg="/its/sites/itswww/files/styles/staggered_tiles_image/public/2021-07/service%20catalog.jpeg?h=c4bb3a06&amp;amp;itok=Zs4sUwpD"&gt;
              &lt;span role="img" aria-label="image of an open catalog on a desk"&gt;&lt;/span&gt;
          &lt;/div&gt;
                    &lt;div class="col-sm txt-reverse bg-q-blue order-sm-1"&gt;
            &lt;div class="row"&gt;
                            &lt;div class="staggered-bg-image-mobile d-none  lazyload" data-bg="/its/sites/itswww/files/styles/staggered_tiles_image/public/2021-07/service%20catalog.jpeg?h=c4bb3a06&amp;amp;itok=Zs4sUwpD"&gt;
                  &lt;span role="img" aria-label="image of an open catalog on a desk"&gt;&lt;/span&gt;
              &lt;/div&gt;
                            &lt;div class="col-xl-7 col-lg-9 col-md-11 col-sm-12 offset-xl-4 offset-lg-2 offset-md-1"&gt;
                                      &lt;h2&gt;Service Catalogue&lt;/h2&gt;
                                                                                                            &lt;p&gt;IT Services provides&amp;nbsp;many&amp;nbsp;services to the Queen's community. Availability of services depends on your role within the university (i.e. student, faculty, staff or department). The catalogue indicates who is eligible for what service.&lt;/p&gt;

                                                                                                                                                      &lt;a class="button -white -outline" href="https://queensu.service-now.com/esm?id=sc_home"&gt;Service Catalogue&lt;/a&gt;
                                                  &lt;/div&gt;
            &lt;/div&gt;
          &lt;/div&gt;
              &lt;/div&gt;
            &lt;/div&gt;


&lt;/div&gt;
              &lt;div class="field--item"&gt;    

                    
    &lt;div id class="paragraph paragraph--type--link-set-container paragraph--view-mode--default container-fluid link-set grey-section-bg"&gt;
        &lt;div&gt;
            &lt;div class="container"&gt;
                &lt;div class="row justify-content-between"&gt;
                                        &lt;div class="col-sm-5"&gt;
                                                    &lt;h2&gt;Popular Services&lt;/h2&gt;
                                                                                                                                                                &lt;div class="extra-body-field"&gt;&lt;p&gt;Know where you're going? Log in or visit frequently used services using these quick links.&lt;/p&gt;
&lt;/div&gt;
                                            &lt;/div&gt;
                                        &lt;div class="col-sm-7"&gt;
                        &lt;div class="row link-set-section"&gt;
                            
                                                                                                                                                                                                                                                                        &lt;div class="col-sm-6 individual-link"&gt;
                                                                                                                																							&lt;span title="Office 365" class="fab fa-microsoft align-middle link-set-icon"&gt;&lt;/span&gt;
											                                            
                                                                                            &lt;a class="link-set-text" href="https://outlook.com/queensu.ca"&gt;Office 365 &lt;/a&gt;
                                                                                                                                                                                            &lt;/div&gt;
                                                                                                                                                                                                                                                                        &lt;div class="col-sm-6 individual-link"&gt;
                                                                                                                																							&lt;span title="Streaming Service" class="fas fa-play align-middle link-set-icon"&gt;&lt;/span&gt;
											                                            
                                                                                            &lt;a class="link-set-text" href="https://queensu.ca.panopto.com/"&gt;Streaming Service &lt;/a&gt;
                                                                                                                                                                                            &lt;/div&gt;
                                                                                                                                                                                                                                                                        &lt;div class="col-sm-6 individual-link"&gt;
                                                                                                                																							&lt;span title="Mailing Lists" class="fas fa-envelope-open-text align-middle link-set-icon"&gt;&lt;/span&gt;
											                                            
                                                                                            &lt;a class="link-set-text" href="https://queensu.service-now.com/esm?id=kb_article&amp;amp;sysparm_article=KB0013908"&gt;Mailing Lists &lt;/a&gt;
                                                                                                                                                                                            &lt;/div&gt;
                                                                                                                                                                                                                                                                        &lt;div class="col-sm-6 individual-link"&gt;
                                                                                                                																							&lt;span title="IT Services Notification Tool" class="fas fa-flag align-middle link-set-icon"&gt;&lt;/span&gt;
											                                            
                                                                                            &lt;a class="link-set-text" href="https://notify.its.queensu.ca/"&gt;IT Services Notification Tool &lt;/a&gt;
                                                                                                                                                                                            &lt;/div&gt;
                                                                                                                                                                                                                                                                        &lt;div class="col-sm-6 individual-link"&gt;
                                                                                                                																							&lt;span title="NetID Profile Manager" class="fas fa-user-circle align-middle link-set-icon"&gt;&lt;/span&gt;
											                                            
                                                                                            &lt;a class="link-set-text" href="https://netid.queensu.ca/"&gt;NetID Profile Manager &lt;/a&gt;
                                                                                                                                                                                            &lt;/div&gt;
                                                                                                                                                                                                                                                                        &lt;div class="col-sm-6 individual-link"&gt;
                                                                                                                																							&lt;span title="Queen's Managed Mobile Plan" class="fas fa-mobile-alt align-middle link-set-icon"&gt;&lt;/span&gt;
											                                            
                                                                                            &lt;a class="link-set-text" href="https://queensu.service-now.com/esm?id=kb_article&amp;amp;sysparm_article=KB0012781"&gt;Queen's Managed Mobile Plan &lt;/a&gt;
                                                                                                                                                                                            &lt;/div&gt;
                                                                                                                                                                                                                                                                        &lt;div class="col-sm-6 individual-link"&gt;
                                                                                                                																							&lt;span title="Zoom" class="fas fa-comments align-middle link-set-icon"&gt;&lt;/span&gt;
											                                            
                                                                                            &lt;a class="link-set-text" href="https://queensu.zoom.us/"&gt;Zoom &lt;/a&gt;
                                                                                                                                                                                            &lt;/div&gt;
                                                                                                                                                                                                                                                                        &lt;div class="col-sm-6 individual-link"&gt;
                                                                                                                                                            																									&lt;span title="{ link_title }}" class="fas fa-clock align-middle link-set-icon"&gt;&lt;/span&gt;
												                                                                                                    &lt;a class="link-set-text" href="/its/service-offerings/timeout"&gt;TimeOut &lt;/a&gt;
                                                                                            										                                                                                                        &lt;/div&gt;
                                                    &lt;/div&gt;
                    &lt;/div&gt;
                &lt;/div&gt;
            &lt;/div&gt;
        &lt;/div&gt;
    &lt;/div&gt;

&lt;/div&gt;
          &lt;/div&gt;
  </description>
  <pubDate>Tue, 13 Apr 2021 12:31:50 +0000</pubDate>
    <dc:creator>ens5</dc:creator>
    <guid isPermaLink="false">2 at /itswww</guid>
    </item>

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