Student AffairsºÚÁϳԹÏ×ÊÔ´ is upgrading to new tap-enabled student cards. Through the Tap-Enabled Student Card Replacement Program, impacted students are required to exchange their current stickered student card for a tap-enabled student card.
Students who require a tap-enabled student card receive an email with further instructions.
ºÚÁϳԹÏ×ÊÔ´ Tap-Enabled Student Cards
The new tap-enabled student card will replace older stickered student cards.
The new card supports tap access on Kingston Transit, strengthens security, reduces fraud risks, eliminates the need for annual stickers, and retains all existing functionality.
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Do I Need a New Card?
If you require a new card, you will receive an email. Emails are being sent in phases. Please keep an eye on your queensu email inbox and junk folders.
If you do not receive an email, no action is required.
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Preferred First Names on Student Cards
As part of this project, students may now have their preferred first name printed on their student card. A preferred name is the first name you choose to use in your day-to-day interactions at ºÚÁϳԹÏ×ÊÔ´. This may be different from your legal name. If you choose to provide a preferred first name in SOLUS, it will appear on your student card and be used consistently across ºÚÁϳԹÏ×ÊÔ´ systems such as OnQ and other university platforms. Providing a preferred name is completely optional.
Card Pick Up
- Received an email that your card is ready for pick up? You can pick up your card from the Registrar's Office this summer. Fall pickup dates will be communicated at a later time.
- You must bring your stickered student card or government issued photo ID to collect your new card. You may keep your older stickered card for your records, but it will no longer function once your new tap-enabled card is issued.
- Please note that once your tap-enabled student card is ready for pickup, your stickered student card will no longer provide access to the Athletics and Recreation Centre (ARC). To continue accessing the ARC, you must pick up your new tap-enabled Student Card as soon as possible.
- Once you receive your new student card, it will work immediately.
- There is no cost to receive your new card through this program.
Frequently Asked Questions
No. Tap-enabled student cards will not use stickers. No stickers will be printed for 2026-27.
If your new tap-enabled student card is not working, please email registrar@queensu.ca and include your name, student number, and a brief description of the issue. The team will review your account and help resolve the problem as quickly as possible.
If you have received an email indicating that your new, tap-enabled student card has been printed, please pick up your new student card as soon as possible.
If you have NOT received an email indicating that your new tap-enabled student card has been printed, please email registrar@queensu.ca and include your name, student number, and a brief description of the issue. The team will review your account and help resolve the problem as quickly as possible.
Starting September 2026 only tap card will
Yes. You may keep your older stickered card for your records, but it will no longer function once your new tap-enabled card is issued. Use of the new card is mandatory.
No. If you already received a tap-enabled student card (for example, if you were new to a ºÚÁϳԹÏ×ÊÔ´ program in September 2025), you can disregard this process. Your tap-enabled card will continue to work as usual.
No. If you plan to complete your studies before September 2026, you do not need a tap-enabled student card.
No. If you do not receive an email, you have not been identified as part of the Tap-Enabled Student Card Replacement Program. No action is required.
No. There is no cost to upgrade to the tap-enabled student card if you have been contacted as part of the Tap-Enabled Student Card Replacement Program.
Students who have lost their existing student card will still need to follow the , which includes a $20 fee.
If you have been identified as part of the Tap-Enabled Student Card Replacement Program, you are required to upgrade to the new tap-enabled student card. You will experience service disruptions if you do not exchange your student card by Fall 2026.
On Kingston Transit, tap your card at the vehicle entrance instead of showing a sticker to the driver.
If you are not currently on campus, you will be able to pick up your card on your return. Fall pickup dates are live on our Student Card webpage.
Faculty codes have been retired from the student card. This will allow you to keep your card throughout your time at Queen's.
How to Use Your Tap-Enabled Student CardÂ
Tap your card for:
- Dining halls
- Campus food locations
- Kingston Transit
- Athletics & Recreation Centre (ARC)
Swipe your card for:
- Library (scan the barcode)
- Other services