Provided Medical Services

Our healthcare providers include physicians, nurse practitioners, nurses, occupational therapists. Students can book appointments for illnesses and infections, joint and muscle aches and pains in addition to assessment and monitoring of additional new or ongoing health issues. If students are unsure about what they need, they can book a mental health intake appointment for help with minor issues, answering questions and system navigation.

All personal health information is kept confidential and not shared within Queen's or elsewhere without a students' consent, other than in the event of an emergency.

Bloodwork taken during an appointment is sent to for testing. Students can set-up their own account to view results which may take 2-14 days.

Specialist Referrals

Students may be referred to specialists within our healthcare team (e.g., to psychiatry for complex mental health cases) and/or to specialists in the community.

Average wait times for a specialist appointment in Kingston is 2–12 months. Due to long wait times, students may be asked if they are willing to travel to get a faster appointment. We recommend students get referred to a specialist in their hometown if possible.

Steps

  1. A physician will write a referral that includes the specialty and city where the student wishes to be seen.
  2. Students are encouraged to check that their contact information on file (i.e., address and phone number) is accurate.
  3. Wait for telephone call, email or mail from specialist’s office or our clinic.